Tour de Force, Inc. has an experienced team of employees who are responsible for the development, sales, implementation, and support of Tour de Force software solutions. We do not view our relationship with your organization as one of supplier and customer; rather, we view our relationship with your organization as a partnership.
The main goal of Tour de Force is to provide an organization with the B2B CRM Software needed to maximize the efficiency and effectiveness of their Sales, Marketing, and Customer Service/Support teams. Unlike other systems, Tour de Force’s software solutions are highly configurable and are configured to YOUR business processes and YOUR terminology during implementation.
Tour de Force was designed to provide the key functionality needed for companies in the B2B sales market with a focus on the Distribution and Manufacturing industries. Tour de Force software solutions is currently being used by Distributors, Manufacturers, Furniture Dealers, Technology Providers, and other B2B organizations.
Our Extensive Integration your ERP System
The level of integration that we provide between our B2B CRM software solutions and your ERP system is unmatched among our competitors. This integration allows us to import accounts, contacts, orders, quotes, invoices, inventory, and purchase orders, along with over 1000 analytical data points about your customers and vendors, every day! Tour de Force currently integrates with over 40 ERP systems and we are continually adding new systems to that list.
Our Integration with Microsoft Outlook
Tour de Force can be accessed through the Outlook toolbar; all key activities that a salesperson performs can be done through this toolbar. This integration expedites the learning curve for your team because they are not required to learn a completely new application. While most other CRM, SFA, and BI software products require the use of multiple applications, the Tour de Force Outlook toolbar integration facilitates high levels of user adoption to remove such redundancies.
Our Proven Implementation Process
At Tour de Force we are proud of our 98% customer retention rate. This success is largely due to our streamlined, simplified implementation process, which guides your team through a successful implementation. Our Consultants each average over 15 years working in the distribution industry, and they ensure that the system is configured to fit your specific business processes, enabling you and your sales team to ignore the technical aspects of the implementation and instead focus on sales.
Our Data Warehousing Capabilities
Tour de Force allows you to create a data warehouse through our extensive integration with your ERP/Business System, phone systems, mail server, shipping systems, and other software systems that you use throughout your organization.
Tour de Force is accessible online, offline, or through mobile devices, ensuring your data is available 24/7. Tour de Force Web (a mobile option) can be accessed from any device with a web browser, including mobile phones, smartphones, tablets, and laptops.
Our Feature Set
The capabilities of Tour de Force extend far beyond that of other traditional CRM, SFA, and BI products. Tour de Force is truly a Business Process Optimization solution, with features that are designed to improve processes in all areas of your organization.