Tour de Force provides extensive Microsoft Dynamics Integration which is the single biggest competitive advantage that we offer to Dynamics users! Your Microsoft Dynamics ERP system is the backbone of your operations. Tour de Force allows you to capitalize on the investment that you’ve already made into Dynamics by combining the power of your ERP data with the power of Tour de Force’s robust CRM, SFA, and Business Intelligence (BI) reporting and analytics capabilities.

How Does Dynamics Integration Work?

The Business System Integration module from Tour de Force provides seamless Microsoft Dynamics integration to your ERP system. On a nightly basis, this highly flexible module imports over 1,000 data points per customer and vendor from Dynamics into Tour de Force.

The flexibility of the module also allows you to import additional data points on a scheduled basis throughout the day. Many Dynamics users choose to sync orders, quotes, contacts, and inventory more frequently. As part of a Tour de Force implementation, the consultants of the Tour de Force Professional Services team will work with you to review your business requirements and determine the sync schedule that will work best for your organization.

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Top Features Include:
  • Comprehensive 360-Degree View of Accounts
  • Extensive Outlook Integration
  • Time, Activity, & Email Management
  • Marketing Automation
  • Business Intelligence & Analytics
  • Lead Management
  • Sales Funnel Management

Tour de Force provides out-of-the-box integration with:

  • AX (Axapta)
  • GP (Great Plains)
  • NAV (Navision)
  • SL (Solomon)

Microsoft Dynamics Business Intelligence Software

Tour de Force integrates with your Microsoft Dynamics SL ERP system to deliver a full-featured Business Intelligence software solution. This intersection of sales data from Microsoft Dynamics SL (Solomon) and business intelligence software from Tour de Force provides analytics, reporting, and dashboards. Tour de Force transforms raw data from your SL ERP system into a tool that you can put directly into the hands of your sales team in order to identify trends, optimize business processes, and ultimately, increase sales and revenues.

Goals of Tour de Force and Microsoft Dynamics SL Business Intelligence

A business intelligence strategy should have 2 key goals:

  1. Uncover trends that can be used to drive sales and revenues.
  2. Allow the user to act on those trends and drive sales and revenues.

All Microsoft Dynamics SL BI software programs have the first goal covered. They offer a wide range of reports and analytics that can be used to uncover trends, identify top accounts and at-risk accounts, top product lines, top vendors, etc. The problem with many of these business intelligence software programs is the second goal – actually acting on that data!

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Tour de Force and Microsoft Dynamics SL Business Intelligence: Top Benefits

  • Easily create custom reports and dashboards through the use of the Build Your Own Reports (BYOR) Module, which combines data from your Microsoft Dynamics SL ERP system with CRM data from Tour de Force.
  • Out of the box integration with Microsoft Dynamics SL software means you never pay a third party software developer or pay custom development fees to achieve seamless integration.
  • Increase sales through the use of Gap Analysis features which allow you to review your customers’ purchase history and easily identify where there are gaps or opportunities for additional sales.
  • Improve your annual Sales Planning and Goal setting process. Tour de Force allows you to create sales goals by territory, region, customer account, salesperson, product group, revenue category, or by the vendor for each territory, region, customer account, or salesperson.
  • Identify and focus on your most profitable vendor relationships through the use of Vendor Business Intelligence features that allow you to look upstream to your critical vendor partnerships.
  • Automated email alerts deliver key Microsoft Dynamics SL Business Intelligence directly into the hands of your sales team, removing the need for them to go looking for reports and analytics.

You have Microsoft Dynamics SL – Solomon…Why do you need CRM

Your ERP system is designed to manage the operational and transactional sectors of your business. In order to meet the needs of their clients, many ERP systems have added CRM and contact management features that are intended to help their clients maintain a customer database at a very basic level. While this simplistic version of CRM may meet the needs of some organizations, many find that these embedded solutions lack the functionality and usability required to have any significant impact on their business. Once an organization reaches the functional limits of the CRM that is embedded within their ERP system, many ultimately choose to look to other solutions to fill those gaps. This can introduce new challenges, as many external CRM systems don’t communicate with the existing ERP system, resulting in duplication between the two systems and extra work for sales teams who may be required to access different systems for different needs.

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