CRM is just software that stores leads and contacts for your sales team, right? Wrong…so wrong. Sure, it does do those things but, if used strategically, CRM can do so much more for multiple departments within an organization. One of the most underrated advantages of utilizing a CRM solution is the value that it can […]
Does your company promote a positive company culture? What do employees respond with when asked: “What is your favorite part of work?” When interviewees come in, does Human Resources brag about the company culture or sweep it under the rug? Your company may need a culture facelift if… You answered “no” to the first question […]
Have you been following the same old steps over and over again, but haven’t had many sales close recently? Does your company’s sale process have you asking every prospect the same questions? Do you find yourself being an order taker, more than a solution provider? Well, Houston, we have a problem. It’s true – you […]
If you have been a member of the workforce for any period of time, chances are that you have heard people preaching benefits of implementing Customer Relationship Management (CRM) solutions. While these practices may be fancy and make you feel more professional, are they really beneficial to your company? Here are some reasons why there […]
That is the question… As a member of the workforce, you have most likely provided or approved some level of training in order to enhance the skillsets of your employees. But is training always a good thing? Here are some reasons why you should not train your employees. 1. They Will Expect a Raise You […]
Becoming a Promoter of Change (not the kind of change you found in your wallet) March is a month to celebrate change; this month marks Irish American Heritage Month (Happy St. Patrick’s Day!) and National Women’s History Month (yay, women’s rights!). Both celebrate significant changes that have taken place in America, changes that had to […]
We all have one – a particular person that for some reason gets under our skin. That person could be a customer, vendor, coworker, boss… Nothing ever seems to go well with them, miscommunication happens frequently, just a real damper on your day when you see an email from them, hear them on the other […]
You thought you did everything right. You spent weeks, maybe even months researching CRM systems and picked out what you thought was the best system for your company. You launched this new system with all the hope in the world that it would go smoothly and all of your users would absolutely love it and […]
As companies approach the end of the year, we tend to see a couple of trends amongst our current and potential clientele. These trends include either: The ever-present, and typically distracting, “fire drills” with a scramble to either spend the “use it or lose it” budgets or make final cuts prior to year-end to keep […]
We’ve all been there. We need information on our sales data or our open orders, but tracking down this information can be very stressful and time-consuming. What if there was a CRM company that could automate these alerts to you on a regular basis so that you no longer have to deep-dive to locate the […]
The Situation According to a recent article in Forbes magazine, the Construction industry has 7 of the top 10 fastest growing industries. With that statistic in mind, a lot of Construction companies struggle with finding a reliable method for tracking their project or job management. Outside sales representatives have a hard time keeping up with […]
A typical organization will attend and host a multitude of events on a yearly basis. A Sales team will regularly host webinars or online demos a few times a month and a Marketing team will run several campaigns each quarter. Your customer service team will host training sessions a few times a year. How does […]
How can Tour de Force help me manage my Assets and Contracts? The Asset Management feature in Tour de Force allows organizations to enter and track information related to company-owned assets. These assets can range from laptops allocated to company employees to product samples allocated to customers or prospects. A Tour de Force Asset form […]
In today’s ultra-competitive business world, distributors and manufacturers face what seems to be challenges around every corner. As a result, companies in these industries are constantly looking for the key factors that will set them apart from the competition while increasing profitability and improving client satisfaction to encourage repeat business. The oversimplified answer to growth in […]
Learn how to locate and target your forgotten products to avoid letting them become your weak spot. All companies have visibility and track what their clients have purchased, but that level of tracking is not always extended and applied to understanding what people are not buying. If you are not tracking what your clients should […]
