What is it that you’re looking for in a customer relationship management system? Many systems provide the basics: contact management, perhaps some light integration (assuming you don’t mind the hassle of the 3rd party of course). But if you could have ANYTHING in your CRM system, what would it be? We decided to compile a short […]
Distributors know that visibility and readability of sales data are critical for success, but many have difficulties achieving the level of visibility they need. Meet Triad Technologies – a P21 user. Triad is an industry leading distributor of hydraulic, pneumatic, and electromechanical technologies and uses Prophet 21 to store sales data. Like many P21 […]
Over the past 10 years, CRM solutions have been constantly evolving. In 2019, businesses are moving faster than ever to meet sales goals – which has led to the demand for a CRM revolution. We did some soul searching, and it told us that in order to keep up with user demands we needed to […]
Did you know that here at Tour de Force, we USE Tour de Force? Everyone in the company from Accounting to Support utilizes Tour de Force on a daily basis. Here are just 3 ways Tour de Force uses Tour de Force: The Front Lines: Sales Being in sales means you’re constantly on the go. […]
When driving a car we take in visual information in order to make informed decisions on where to go, who to avoid, and how fast we should be traveling. We don’t drive blindfolded – I hope – so why should we expect our sales teams to approach prospects and try to meet their goals with […]
If you’ve never been to Connections, you may think that it’s just another user conference. Well, technically that’s true, it is a user conference. But to Connections alumni, it’s so much more. So what is Connections, really? A Lesson in Business Process Evolution and Digital Transformation At work we are consumed, 40+ hours a week, […]
It’s Monday. You’re just getting into work – you put your things down on your desk, fire up your computer and head towards the coffee. You could really use some coffee. Thank goodness! They finally restocked your favorite k-cups. You get back to your desk, open up your CRM to check your weekly sales stats […]
Let’s face it – these days most companies have invested in a CRM tool. The truth is that even though these companies have CRM, they may be overlooking capabilities that would exponentially increase the value of their system. When investing significant amounts of time and money into the implementation of a CRM tool it’s necessary […]
July 1, 2019 – NEW YORK, New York Eden Capital acquires MITS, an analytic platform with business intelligence for a broad base of customers within the manufacturing and distribution space. MITS joins sister companies Compass Sales Solutions and Tour de Force in continuing their delivery of software solutions that empower companies to make the best […]
Dear Excel, It’s not you, it’s me. I’m not the same person that I was when our relationship began. Life used to be simpler. I was amazed with everything you could do. You were powerful and it seemed like the possibilities were endless. We grew together, and the more we grew, the more comfortable I […]
Basic out-of-the-box CRM systems are great….until they’re not. Every business has two main goals: profit and growth. However, once you have grown to a certain point – the system you chose 2 years ago may no longer be the best fit for your business today. Just like children outgrow their clothing as they grow, businesses […]
Most people have an idea of what good leadership means to them – but it’s generally easier said than done. Objectively, a good leader is adaptable, decisive, transparent, and accountable. Not to mention they are always listening to their team. The best leaders inspire and instill passion in their team by setting a strong example. […]
When it comes to choosing a CRM or BI solution you’ll need to figure out how to integrate it with your current ERP system. If you don’t, it’s no better than an Excel spreadsheet. This situation has two solutions: you can either use the CRM or BI’s native integration or you can use a third […]
There’s a new acronym on the software scene: BPO. But what does that actually mean? Well, there’s a short answer and a long answer to this one. For all my short answer people who want me to cut right to the chase – here it is: Business Process Optimization. Now let’s dive deeper for the […]
Ever drive down a road and have to merge into one lane due to construction? Which then causes a traffic jam and makes people late for work or Pilates or what have you. Irritating – right? We’ve all dealt with the annoyances of road construction. Much like driving during construction, your day-to-day work life can […]
