If you’ve never been to Connections, you may think that it’s just another user conference. Well, technically that’s true, it is a user conference. But to Connections alumni, it’s so much more. So what is Connections, really? A Lesson in Business Process Evolution and Digital Transformation At work we are consumed, 40+ hours a week, […]
It’s Monday. You’re just getting into work – you put your things down on your desk, fire up your computer and head towards the coffee. You could really use some coffee. Thank goodness! They finally restocked your favorite k-cups. You get back to your desk, open up your CRM to check your weekly sales stats […]
Let’s face it – these days most companies have invested in a CRM tool. The truth is that even though these companies have CRM, they may be overlooking capabilities that would exponentially increase the value of their system. When investing significant amounts of time and money into the implementation of a CRM tool it’s necessary […]
July 1, 2019 – NEW YORK, New York Eden Capital acquires MITS, an analytic platform with business intelligence for a broad base of customers within the manufacturing and distribution space. MITS joins sister companies Compass Sales Solutions and Tour de Force in continuing their delivery of software solutions that empower companies to make the best […]
Dear Excel, It’s not you, it’s me. I’m not the same person that I was when our relationship began. Life used to be simpler. I was amazed with everything you could do. You were powerful and it seemed like the possibilities were endless. We grew together, and the more we grew, the more comfortable I […]
Basic out-of-the-box CRM systems are great….until they’re not. Every business has two main goals: profit and growth. However, once you have grown to a certain point – the system you chose 2 years ago may no longer be the best fit for your business today. Just like children outgrow their clothing as they grow, businesses […]
Most people have an idea of what good leadership means to them – but it’s generally easier said than done. Objectively, a good leader is adaptable, decisive, transparent, and accountable. Not to mention they are always listening to their team. The best leaders inspire and instill passion in their team by setting a strong example. […]
When it comes to choosing a CRM or BI solution you’ll need to figure out how to integrate it with your current ERP system. If you don’t, it’s no better than an Excel spreadsheet. This situation has two solutions: you can either use the CRM or BI’s native integration or you can use a third […]
There’s a new acronym on the software scene: BPO. But what does that actually mean? Well, there’s a short answer and a long answer to this one. For all my short answer people who want me to cut right to the chase – here it is: Business Process Optimization. Now let’s dive deeper for the […]
Ever drive down a road and have to merge into one lane due to construction? Which then causes a traffic jam and makes people late for work or Pilates or what have you. Irritating – right? We’ve all dealt with the annoyances of road construction. Much like driving during construction, your day-to-day work life can […]
Spring cleaning… We all need to do it. It may seem like a cumbersome task, but the result of being organized is worth it. Maybe you find a new place to store that antique lamp your aunt passed down to you three years ago, or maybe you find some forgotten treasures that bring back fond memories […]
When it comes to the millennial generation, there’s something that preceding generations just can’t seem to grasp – Millennials + Technology. They pick up new products and endless updates so easily. How are millennials so in tune with technology? Since they grew up with modern technology, millennials’ brains formed differently – making technology second-nature to […]
It’s not hard for prospects to become overwhelmed by the ever-increasing number of marketing campaigns deployed daily. There are several methods to helping your campaign stand out from the crowd, but only one is proven to increase customer engagement more than anything else: personalization. Studies show that 88% of marketers reported a measurable lift in […]
With the Super Bowl still fresh in our minds, I wanted to write about the benefits of football marketing. (In terms of the Super Bowl, while I was cheering for the Rams to win, I have to offer kudos to the Patriots for playing a strong game.) Football marketing? You ask. What the heck is that? Let me […]
Are you one of those people who sets a resolution every New Year and every year without fail you quit before the calendar turns to February? Well, welcome to the club! Have you ever stopped to think that that the reason our resolutions keep falling through is not our lack of dedication and willpower, but instead our […]
