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We are very excited to announce the release of Tour de Force CRM version 6.0!  Released on Nov. 6, 2013, v6.0 contains 120 new features, 115 feature modifications, 7 major new features, 4 major architectural changes, and 2 new modules. The most significant changes in v6.0 involve the following new features and modules: Build Your Own Reports (BYOR) Add-On Module, 2-Way Quote to Order Functionality (currently only offered for Epicor Eclipse, Epicor Prophet 21, and Infor SX.enterprise), Workflow Manager, Reminders, Knowledge Base, a new Support Add-On Module, and a comprehensive API that will allow for 3rd party integration . The Quote Manager has also been updated with many new features.

A major addition in Tour de Force CRM v6.0 is the new Build Your Own Reports (BYOR) Add-On Module. BYOR is a brand new report writer tool that allows Tour de Force CRM clients to build custom reports and dashboards containing information from their ERP system and from Tour de Force CRM.  With BYOR, an organization can easily create reports that contain a variety charts and graphs with full drilldown capabilities. According to Mark Klink, Director of Sales Productivity for Werner Electric Supply, a Tour de Force CRM client and BYOR beta site, “The additional ability to build and generate custom reports that the BYOR tool offers the user is a valuable step in providing all of our users the information they need to manage and grow their business in a fast paced business environment. We are excited to have this new tool be a part of our overall business strategy moving forward and expect the results to have a significant impact in our long term success.”

Other new features in Tour de Force CRM v6.0 are the 2-Way Quote to Order feature and the Workflow Manager. The 2-Way Quote to Order feature allows a user to get updated pricing in Tour de Force CRM directly from the ERP system, use that updated pricing to prepare a quote, and then convert that quote to an ERP order with the click of a button.  The 2-Way Quote to Order is currently only supported for Epicor Eclipse, Epicor Prophet 21, and Infor SX.enterprise ERP systems. The Workflow Manager is a project management feature that is used to create company workflows in order to track milestones in relation to a project or process.

“The new features contained within Tour de Force CRM v6.0 are going to further redefine the CRM market space,” remarked Matt Hartman, President/CEO of Tour de Force CRM. “The extensive integration with ERP systems through our Business System Integration module has always been a major differentiator of Tour de Force when compared to other horizontally focused CRM solutions like Microsoft Dynamics CRM and Salesforce.com. With all of the new features in the BYOR module and the Workflow Manager we are further widening the gap with those competitors. Today, Tour de Force is much, much more than a CRM solution. Tour de Force is a comprehensive Business Process Improvement tool that fully integrates CRM, SFA, BI, Project Management, and very soon, Vendor Relationship Management. Needless to say, we are very excited about the value that Tour de Force CRM v6.0 will bring to our current and new clients.”

Download the Press Release: TOUR DE FORCE CRM RELEASES VERSION 6.0 (PDF, 341 kb)

By: Ashley Parinello

Enhanced Capabilities Offered for Epicor Prophet 21, Epicor Eclipse and Epicor Prelude Customers

DUBLIN, Calif., August 14, 2012 — Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced a strengthened alliance to deliver enhanced customer relationship management (CRM) and sales force automation (SFA) capabilities to wholesale distributors through a strategic alliance with Tour de Force CRM Inc. The Tour de Force CRM application integrates with industry-leading Epicor Prophet 21, Epicor Eclipse and Epicor Prelude enterprise resource planning (ERP) solutions for wholesale distribution.

Read the full Press Release:



By: Ashley Parinello

Integrate your Business System with your CRM Solution

We recently exhibited at the Activant Summit and Prophet 21 World Wide User Group conferences at the Gaylord Palms Resort & Convention Center in Kissimmee, FL. The turnout was awesome, and we had a great time meeting so many prospective customers and having the chance to demonstrate the power of the Tour de Force CRM/SFA Solution.

Congratulations to David Robbins, IT Manager from IPS Packaging, who was the winner of our Apple iPad drawing! All David had to do was to stop by our booth and drop off his business card, and he’s walking away with a free iPad! (And what better way to access TDF Mobile, our mobile CRM solution, then on an iPad?)

If you were at the show and were too busy to check us out, don’t worry, we are always more than happy to schedule live product demos at your convenience. Contact us today to set it up!

By: Ashley Parinello

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