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Have you implemented a CRM system, only to struggle with user adoption? Is your sales team reluctant to use the system because it’s not convenient, takes too much time, or they simply don’t see any benefit in it? Or are you hesitant to invest in a CRM system, fearing it will fail? Tour de Force CRM […]

By: Ashley Parinello



Today is the official release date for the newest version of Tour de Force CRM, v5.  We’ve spent the majority of 2011 working on v5, and have introduced over 250 new features and 3 new modules. New Modules: Alerts & Notifications Module – Used to set up mailings that send users notifications about records, items, […]

By: Ashley Parinello



CRM Alerts & Notifications

November 4, 2011

Manage Sales Effectively & Efficiently Driving sales revenues to meet or exceed company goals is the primary responsibility of most sales managers. Effectiveness in this role can make or break a company’s financial year. The stakes are very high for all involved… …yet most companies do not provide their sales managers with live customer sales […]

By: Ashley Parinello



Real World CRM Scenario

October 26, 2011

David the Brand New Salesperson One of your key sales people has just left your company on very short notice. There were several critical projects in the works but you can’t find all the customer folders, the Word documents or any specific emails the departing salesperson was working on at the time of departure. You […]

By: Ashley Parinello



Sales Planning is an event that most Sales Managers and Executives approach with dread.  There are endless spreadsheets, files, and folders.  You may have to pull data from several different applications within your organization.  You have to deal with the frustration of waiting for sales people to turn in spreadsheets or compile data. The CRM Sales Planning Module in Tour […]

By: Ashley Parinello



10 Year Anniversary

October 3, 2011

10 Year Anniversary October 1, 2011 was the 10 year anniversary for MRH Technology Group and the Tour de Force CRM software solution. It seems like just yesterday that we were negotiating with two of our clients, The Hartfiel Company and The Neff Group, to install the very first version of Tour de Force CRM […]

By: Ashley Parinello



At Tour de Force CRM, we have spent the last 10 years building and expanding our feature set based upon the input of hundreds of distributors and manufacturers. Today, Tour de Force CRM offers the most extensive feature set available to the Distribution & Manufacturing industries. A few of the key features offered through our […]

By: Ashley Parinello



What can management do to ensure user adoption? Most sales and marketing executives clearly understand the benefits that a CRM/SFA solution can provide an organization, yet they often have one very common concern – “can we get our sales team to use it?”  This is a valid concern because without sufficient user adoption there will […]

By: Ashley Parinello



Integrate your Business System with your CRM Solution We recently exhibited at the Activant Summit and Prophet 21 World Wide User Group conferences at the Gaylord Palms Resort & Convention Center in Kissimmee, FL. The turnout was awesome, and we had a great time meeting so many prospective customers and having the chance to demonstrate […]

By: Ashley Parinello



Thanks for stopping by the Tour de Force CRM Blog! Tour de Force is the most comprehensive Customer Relationship Management (CRM)/Sales Force Automation (SFA) solution on the market for companies operating in the business-to-business (B2B) environment. Key benefits of Tour de Force CRM are ERP Integration, full Outlook Integration, Sales Activity Management/Tracking, and Sales Analytics, just to name […]

By: Ashley Parinello



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