How can Tour de Force help me manage my Assets and Contracts?
The Asset Management feature in Tour de Force allows organizations to enter and track information related to company-owned assets. These assets can range from laptops allocated to company employees to product samples allocated to customers or prospects.
A Tour de Force Asset form is completely configurable to your company and its needs.
The Contract Management feature in Tour de Force allows a company to track contracts for products or services sold. Contract records are useful for case management and registration for products and services sold to customers, partnerships with vendors, and other business relationships.
Why should I worry about managing my Assets and Contracts?
BE EFFICIENT with your Assets and Contracts
Use these features to create new Assets/Contracts or review existing Assets/Contracts directly from Microsoft Outlook. Also, take advantage of the ability to re-brand or re-name items or records to better suit your company’s needs.
BE EFFECTIVE with your Assets and Contracts
Both Asset Management and Contract Management allow you to track any and all Asset/Contract information that is important to your organization through the unlimited use of user-defined fields and/or categories. These helpful tools also can be used to create custom Asset/Contract lists and reports with the use of extensive filtering capabilities, which allow you to filter on any field found in these items.
What about Support tools?
Support Management in Tour de Force is a versatile feature that you can configure to meet your business needs of service departments and organizations that provide Technical Support or Value Added Services to prospects, customers, dealers, and other business relationships. The Support form allows customer service representatives and support technicians to efficiently track and manage all details related to a support or service request.
BE EFFICIENT with your Support tools
Use Support Management tools to create new Support requests or review existing Support requests directly from Microsoft Outlook. Easily assign Support requests to other users, and track their progress. Also, take advantage of the ability to re-brand or re-name items or records to better suit your company’s needs.
BE EFFECTIVE with your Support tools
Support Management can be used to track any and all Support information that is important to your organization through the unlimited use of user-defined fields and/or categories. Create custom Support lists and reports with the use of extensive filtering capabilities, which allow you to filter on any field found in a Support request. Easily quantify the level of Value Added Services you have provided to your existing Customers in order to show them the value your organization brings to the relationship.
What other features does Tour de Force offer that can benefit my company? Check out our features page and see what all we have to offer! If you have any questions at all, Click Here to contact us, or Sign up for a Live Demo!