ERP = Enterprise Resource Planning
What is ERP? An ERP system is a business management system that integrates many facets of an organization including Accounting, Finance, Accounts Receivable, Accounts Payable, Purchasing, Order Processing and Management, Inventory Control, Manufacturing, Sales and Marketing, Customer Service, Payroll, and Human Resources.
Most companies are already utilizing an ERP system to manage the operational and transactional sectors of their business. While ERP systems were designed to manage these specific sectors, they do not provide the functionality needed to effectively manage the relationships between an organization and their Customer and Prospect base.
Tour de Force does not replace an organization’s ERP system, but rather complements it by providing an extensive feature set dedicated to Customer Relationship Management (CRM), Sales Force Automation (SFA), Business Intelligence (BI), and Business Process Optimization (BPO).