When planning an investment in a CRM or BI solution, it’s essential to build a business case for earning a return on that investment. We know as people begin the selection process they can be challenged simply figuring out where to begin. With this in mind Tour de Force has packaged a set of documents we call the “Solution Selection Guide.” The included CRM ROI calculator allows you to input your organization’s current performance, anticipated improvements, and project investment amounts, and returns your potential ROI over the first 3 years of your CRM/BI project.
This guide will provide you insights on critical items to consider during your evaluation process. Regardless of the solution you select we feel you will find tremendous value in the materials.
Included in the Tour de Force – Solution Selection Guide you will find:
Building a Business Case for Increasing Sales Revenue
A questionnaire that you can use to build a business case for increasing sales revenue with a CRM or BI solution.
User Adoption Critical Success Factor
Lists the most critical elements along with some associated narratives related to driving strong user adoption of customer management initiatives.
CRM ROI Calculator
Returns your potential ROI over the first 3 years of your CRM/BI project.
Dare to Compare
An extremely detailed document you can use during the evaluation process in order to complete side by side comparisons on multiple products.