“Tour de Force has enabled our management team to actually “manage” instead of just being firefighters. With features like the Alerts & Notifications we are able to identify trends, either up or down, with both products and customers in a timely way that allows us to take advantage of those trends now rather than 6 months later. Tour de Force has also drastically reduced the amount of time spent by both the salesmen and management “reporting” on activity. With the real time visibility of tasks, appointments, notes, emails, and other activities, we no longer have the need for “reports” and this means more time doing our jobs instead of making others aware of our movements.
I recently attended a large trade show armed with Tour de Force Mobile and it was the most productive trade show I have ever attended. Before stepping into a customer’s booth I was able to view all of the contacts at that customer as well as recent activities and notes made by our sales staff. Rather than stepping in there with, “Hello, you guys buy some stuff from our company” I was able to go in with “Hello, we have been working with your engineer Jeff on making some improvements to your hydraulic system. We appreciate the opportunity.” In just a quick glance of the Tour de Force Mobile application I was able to become very familiar with each company I visited and make the most of my time in front of them.”
Chris Restorick, Sales – Tompkins Industries, Inc.